FAQ-Changzhou McMaster Electric Co., Ltd.

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  • For our standard products, the MOQ is 30 units. For customized products, the MOQ is negotiable depending on the requirements. However, we also accept 1 unit sample order for testing and evaluation before bulk purchase.
  • Yes, we can. Please tell us which product you need and the applications, we will send the detailed technical data and drawing to you for your evaluation and confirm.
  • Yes, you are welcome to visit our factory. We are very pleased if we have the chance to know more about each other.
  • With professional quality team, advanced product quality planning, strict implementation, continuous improvement, the quality of our products is well controlled and consistent
  • Yes, we offer OEM and ODM services. Customers can provide drawings or specific requirements, and we can design and manufacture accordingly.
  • Our product range includes axial fans, centrifugal fans, ac motors and dc motors.
  • Yes, sample orders are available for quality testing and evaluation before mass production.
  • We use high-quality raw materials, advanced testing equipment, and every unit goes through strict performance and safety inspections before delivery.
  • Our products comply with CE, RoHS, ISO9001, and other international standards. Specific certifications can be provided depending on product type.
  • For motors, the lead time is about 25–40 days. For fans, the lead time is usually around 35 days. The exact delivery time depends on the specific model and order requirements..
  • Products are packed in strong export-standard cartons or wooden cases to ensure safe transportation. We can arrange shipment by sea, air, or express according to customer needs.
  • We provide 12–24 months warranty depending on product type. Free spare parts or technical support are offered during the warranty period.
  • Yes, our professional team provides 24/7 technical support online, and we can also offer installation guidance if needed.
  • We usually accept T/T (30% deposit, 70% before shipment). For sample orders, we require 100% payment in advance.
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